All modules
Security

Security Operations

Respond to security incidents on a NIST-aligned workflow, prioritize vulnerabilities by exploitability and business impact, and map threat intel directly onto the CMDB you already trust.

Security Operations
NIST
Aligned IR workflow
risk-based
Vuln prioritization
CMDB-mapped
Threat intel
audited
Containment actions
Overview

Close the loop between security and IT

Security Operations runs incident response, vulnerability response and threat intelligence on the same platform as ITSM and the CMDB — so a security incident already knows which configuration items, owners and services it touches.

Vulnerable items are prioritized by exploitability and business impact, not just CVSS, so your team fixes what actually matters first. The Vulnerability-Remediation Agent proposes the assignment and remediation order under human approval.

Capabilities

Everything Security Operations does.

Incident response

NIST-aligned phases — detect, analyze, contain, eradicate, recover — with tasks, evidence and timelines on each incident.

Vulnerability response

Risk-based prioritization combining exploitability and business impact, with remediation SLAs and assignment.

Threat intelligence

IOCs mapped to affected CIs and incidents, so indicators turn into action instead of a spreadsheet.

CMDB-aware

Every security record knows its configuration items, owners and downstream services from day one.

Containment actions

Governed playbook actions — isolate, disable, reset — executed under approval and fully audited.

Post-incident review

Structured retrospectives that feed problem records and hardening backlog automatically.

Workflow

NIST-aligned incident response

Every process is a configurable state machine — built visually, governed by approvals and SLAs, with no code.

  1. 01
    Detect

    Incident raised from alerts, intel or report; severity and affected CIs set automatically.

  2. 02
    Analyze

    Scope, blast radius and impacted services assessed against the CMDB.

  3. 03
    Contain

    Governed containment actions executed under approval and logged end-to-end.

  4. 04
    Eradicate

    Root cause removed; related vulnerable items linked and remediated.

  5. 05
    Recover

    Services restored, lessons captured, hardening tasks created for problem management.

Autonomous workforce

AI agents for Security Operations.

Specialist agents work this module with business context and the exact permissions of a human in the role — planning, retrieving grounded context, and acting through governed tools under human-in-the-loop control.

Meet the agents →
Vulnerability-Remediation Agent

Prioritizes and assigns remediation by exploitability plus business impact.

Summarization Agent

Builds incident timelines and executive summaries for stakeholders.

Knowledge Agent

Captures playbooks and lessons learned as reusable runbooks.

Why teams choose it

Outcomes, not just features.

01

Fix what matters first

Exploitability plus business impact beats raw CVSS — your team spends effort where real risk lives.

02

Context from minute one

CMDB mapping means every incident already knows its blast radius and owners.

03

Provable response

Every containment action is governed, approved and audited — ready for ISO 27001 and CERT-In evidence.

FAQ

Questions, answered.

Q. How is vulnerability priority decided?

The platform blends exploitability signals with the business impact of the affected CIs, so a moderate CVE on a critical service can outrank a high CVE on a sandbox.

Q. Does it integrate with the CMDB?

Deeply. Security incidents, vulnerable items and IOCs all reference configuration items, so scope and ownership are known immediately.

Q. Are containment actions safe to automate?

They run as governed playbook actions under human approval by default, and every action is logged and reversible.

See Security Operations in action.

Explore a fully-seeded demo tenant — live records, SLAs, agents and the Control Tower, all on one metadata core.