Deliver employee service with confidentiality built in — PII-scoped HR cases and lifecycle journeys that orchestrate IT provisioning, assets and access across departments.
HR Service Delivery handles employee requests with the confidentiality the domain demands — HR cases are PII-scoped so only authorized roles see sensitive detail. Lifecycle events like onboarding don't stop at HR; they orchestrate IT, assets and access automatically.
When a new hire starts, the Onboarding Agent fans the work out into account provisioning, laptop assignment and access grants as subflows — then tracks every piece to completion on one journey.
PII-scoped HR cases with restricted visibility, so sensitive matters stay with authorized roles only.
Onboarding, transfers and offboarding modeled as orchestrated, multi-department workflows.
Spawn IT provisioning, asset assignment and access requests as governed subflows from one event.
Generate offer, relieving and confirmation letters from templates with merge fields and e-sign.
Policy answers and how-tos deflect routine questions before they become cases.
Every access to sensitive HR data is logged for DPDP and internal audit.
Every process is a configurable state machine — built visually, governed by approvals and SLAs, with no code.
New-hire record created; Onboarding Agent assembles the provisioning plan.
Subflows create accounts, assign a laptop from ITAM and request access grants.
Documents generated and sent for e-sign; tasks assigned to HR, IT and the manager.
All access, assets and accounts confirmed ready; checklist closed out.
Case closed, journey archived, audit trail retained for compliance.
Specialist agents work this module with business context and the exact permissions of a human in the role — planning, retrieving grounded context, and acting through governed tools under human-in-the-loop control.
Meet the agents →Orchestrates onboarding across IT provisioning, assets and access as governed subflows.
Summarizes case history for HR business partners and managers.
Maintains policy FAQs that deflect common employee questions.
PII scoping keeps sensitive cases visible only to the roles that should see them — privacy isn't an afterthought.
One event drives accounts, assets and access automatically, so day-one readiness stops being a fire drill.
Every access to employee data is logged, giving you DPDP and audit evidence without extra work.
HR cases are PII-scoped, so only authorized roles can view sensitive fields, and every access is recorded for audit.
Yes. A single onboarding event spawns governed subflows for account provisioning, asset assignment and access requests, all tracked on one journey.
Letters and forms generate from templates with merge fields and route for e-signature inside the same workflow.
HR Service Delivery shares the same metadata core as the rest of Zyvark One, so it connects natively to:
Incidents, problems, change & CAB, catalog and knowledge — with impact×urgency priority and live SLAs.
Hardware, software licenses and contracts on one ledger — from procurement to retirement, with compliance flags.
Versioned repository with e-sign, template generation and an ACL-respecting RAG pipeline for AI Q&A.
Explore a fully-seeded demo tenant — live records, SLAs, agents and the Control Tower, all on one metadata core.